Thanks to Salonkee, we don't need a receptionist, saving us significant money. And when you look at everything you get from Salonkee – calendar, cash register system, marketing tools, automations – Salonkee is, for me, the best value for money!
I’m Cenk, 28 years old, and took over our family business a year and a half ago. This led to the concept "Cenkinz." We are very active, especially on social media, and have been working with Salonkee since January 2024 – and we are super happy with it!
Salonkee didn’t just provide us with a software solution, but a comprehensive system that greatly relieves us in our daily work. I’m particularly impressed by the PIN-based system for tracking everything, the automated emails, and the many small tools like loyalty points or individual booking rights.
At first, we didn’t want to switch. But then Secqin (a Salonkee sales representative) showed us the features – and they just convinced us. Especially the collaboration in the social media area was a great fit. The start was a bit rocky because we compared many systems, but since the switch, everything has been running smoothly.
Definitely the ability to work without a receptionist. That saves huge costs. But also the PIN logins, which allow you to precisely track who did what – and the ability to assign individual staff rights – that’s top-notch.
I think the automated emails for different treatments are great. Even though we haven’t fully utilized them yet, they are a huge help. The loyalty points are loved by our customers – they can see them in the app and use them for products or additional treatments.
Very positive! Everything is clearly laid out, the package prices are clear, SMS reminders and privacy policy forms work perfectly. Our customers are satisfied.
The quick transition made it a bit stressful, but the team – especially Janet and later Jason (Salonkee team members) – supported us extremely well. Someone was always available, even during the holidays. The help with setting up services and email automations was particularly helpful.
Yes! With deposits, reminder SMS, and emails, we’ve noticeably reduced no-shows. At first, we only had credit card payments, but now, with PayPal, it’s much more flexible.
We use email campaigns (e.g., for holidays or discount promotions), promo codes for complaints and special offers for younger customers, and also vouchers – often with a bonus value (e.g., €110 worth for €100 purchase).
Definitely! I regularly recommend it, both on Instagram and during our seminars. Salonkee saves time, money, and nerves – it doesn’t just replace a receptionist, it offers a complete system. It’s fairly priced and takes our business to the next level.
