40 to 50% of our appointments are now booked online thanks to Salonkee.
JUNN stands out as a symbol of effortless excellence, celebrating the art of hairdressing, cherishing hair, and building a community of passionate individuals who share values of craftsmanship, expertise, and well-being. We share a common dream: to offer a space where excellence is at the heart of everything.
At Christmas, we sold around CHF 6,000 in gift cards. Clients love this option for last-minute gifts.
Yes. My first employee, who had been my personal hairdresser for over 15 years, had already used Salonkee in her previous salon. For her, it was an obvious choice. Seeing the benefits she experienced and the system’s simplicity, we decided to go with Salonkee from day one.
We have around 15 employees, including the managers. Some work full time, while others work part time, between 60% and 100%.
No, they were working with a Salonkee competitor. I immediately switched to Salonkee to align both salons. Data transfer is never easy, but Lucas supported us a lot. We managed to import most of the information and set up the inventory fairly quickly. It took some time, but there were no major difficulties.
We compared several solutions, notably at the MCB in Paris. What made the difference was the combination of two elements: (1) ease of use for the staff, as we needed a user-friendly tool, and (2) the reporting and KPI section for me. Coming from a technical background and with training as a buyer, I needed clear tools to analyse financial and business performance and to plan future growth. Salonkee perfectly met those needs.
1. Financial statistics and reports, essential for managing the business. 2. Marketing campaigns, which we use occasionally to inform our clients. 3. Client notes, which help personalise the experience — for example, recording preferences such as “a coffee with milk” or a specific treatment. Since we’re positioned in the premium segment, those details make all the difference.
Around 40 to 50% of our appointments are made online. It’s a huge time saver and allows our stylists to focus on their craft instead of answering calls. Moreover, the visibility on Salonkee is a real advantage: appearing at the top of the results in Switzerland brings us additional clients effortlessly.
They love it! The app allows them to view and manage their schedule directly from their phone, even when requests come through Instagram. It has become essential for them.
The feedback is very positive. Many appreciate being able to book in the evening or on weekends. We’ve noticed a peak in reservations on Sunday evenings for the upcoming week. It fits perfectly with current habits — people want to book anytime, anywhere.
Yes, a lot. At Christmas, for instance, we sold around CHF 6,000 in gift cards. Clients love this feature for last-minute presents. It’s convenient, fast, and helps us maintain steady revenue even during quieter periods.
We require advance payment for new clients and apply a 48-hour cancellation policy. Otherwise, the service is charged. It makes clients more responsible and has drastically reduced no-shows. Of course, some complain, but overall, it raises awareness and educates our clientele.
Yes, especially for seasonal promotions (Valentine’s Day, Christmas, new products, etc.). I love being able to create campaigns myself, anytime, without relying on an agency. It gives us great flexibility. One improvement would be to make the campaign creation tool even simpler and more enjoyable to use. I would also love to see a “blog” module integrated into Salonkee one day — to share educational hair content and highlight our expertise.
I’d tell them not to hesitate. The tool is smooth, simple, and easy to use for both employees and management. Online booking attracts new clients — especially younger generations who no longer want to call. Plus, Salonkee offers great visibility and saves an incredible amount of time.
