42 Years of Experience in the Industry - and Salonkee Is the Only Software that Tim Tuna Trusts
Friseur Tim Tuna is an artisan studio where I continue to work with the premium brands Shu Uemura and L’Oréal Professionnel. I have successfully specialised in modern techniques such as balayage highlights, advanced colouring methods, and hair dyeing. Thanks to many years of professional experience, I have become an expert in delivering perfectly tailored haircuts—whether short, long, or curly. In my daily work, I place great importance on offering our clients consistently high-quality results, with customer service naturally at the heart of everything I do.
As Secgin (Salonkee sales representative) says: if Tim is using it, it must be very good. Many colleagues know me from the past, and they know I’m always open to new technologies and innovations, and that I’m very critical and focused on quality.
Friseur Tim Tuna is an artisan studio where I continue to work with the premium brands Shu Uemura and L’Oréal Professionnel. I have successfully specialised in modern techniques such as balayage highlights, advanced colouring methods, and hair dyeing. Thanks to many years of professional experience, I have become an expert in delivering perfectly tailored haircuts—whether short, long, or curly. In my daily work, I place great importance on offering our clients consistently high-quality results, with customer service naturally at the heart of everything I do.
It’s simple, practical, very easy to use, very clear and without unnecessary extras. Support was also a very important factor for me.
1. The dashboard 2. Sending receipts to customers via email – it creates transparency, trust, and professionalism 3. Having Salonkee available on my phone at all times 😊
It is very easy to use, and the option for customers to store their credit card is excellent.
This is the only option for me. I work completely cashless and we only accept card payments – it’s extremely practical. The till closure takes only three clicks, and everything is complete. It’s very transparent for my accountant and, of course, absolutely compliant for the tax office.
I used the loyalty points system at first, but discontinued it after six months - it caused too much confusion. The email newsletter is used regularly and I find it very good. The SMS tool is absolutely essential - reminding clients 24 hours before their appointment is invaluable.
For major services, new clients must store a card. If a client does not show up once, we tolerate it. But if it happens a second time, we change the booking setting to require a stored card – we mark the client, and then it becomes mandatory.
Yes, marking clients as “mandatory card required” when booking ensures a stored payment method – this helps a lot.
The first training was online – it was okay. (The first trainer added far too many L’Oréal products into the system; I had to delete a lot, and eventually left some things as they were because it took too much time. This trainer is no longer with Salonkee.) The second training, in person with Secgin, was very good. The third training, with Daniel, was also very good.
I have an excellent advisor – Jason 😊
As Secgin often says: “If Tim is using it, it must be very good.” Many hairdressers know me from the past – they know I am always open to new technologies and innovations, and they know I am very critical and value high quality.
